Privacy Policy

Last Updated: March 23, 2026

KConsulting Firm (Pty) Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a consultation form
• Subscribe to our newsletter
• Contact us via email or phone
• Request a quote or service information

This information may include:

• Name and surname
• Email address
• Phone number
• Company name and position
• Project details and requirements

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Pages you visit and time spent
• Referring website addresses
• Device information (operating system, screen resolution)

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Essential Cookies: Required for website functionality and cannot be disabled.
• Analytical Cookies: Help us understand how visitors interact with our site (Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through our Cookie Settings page or by adjusting your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Respond to inquiries and consultation requests
• Send administrative information (updates, security alerts)
• Improve and personalize your website experience
• Analyze website usage and optimize content
• Comply with legal obligations

4. Legal Basis for Processing (GDPR/POPIA)

For users in South Africa and the European Economic Area, we process your personal information based on:

• Consent: When you explicitly agree to cookies or marketing communications
• Contract: When processing is necessary to provide our services
• Legitimate interests: To improve our services and prevent fraud
• Legal obligation: When required by applicable laws

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operating our website and conducting our business (e.g., hosting providers, email services).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation requests are typically retained for 5 years for client service and legal purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your information (subject to legal obligations).
• Restriction: Limit how we use your information.
• Portability: Receive your information in a structured format.
• Objection: Object to certain processing activities.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at privacy@thekconsult.co.za.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Instagram). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.

12. Changes to This Privacy Policy

We may update this policy from time to time. The "Last Updated" date at the top indicates when changes were made. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@thekconsult.co.za
• Phone: +27 64 519 0549
• Address: Cape Town, South Africa
• Information Officer: Khayelihle Simelane